hgzy's Privacy Policy

hgzy is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") is a transparent description of how your personal information is handled when you use the hgzyapk.cam website and related mobile applications.

Please read this policy carefully before using our services. By registering on the platform or using any service, you are considered to have accepted the terms of this policy. hgzy's Terms and Conditions also contain certain provisions regarding the use of information, which complement this policy.

This policy applies only to individuals who access services directly through the hgzy platform. For third-party websites or services, their own privacy policies apply.

hgzy collects the following types of information:

2.1 Information Provided Directly

• Full name and date of birth (for age verification — to confirm 21+)
• Mobile number and email address
• National ID or passport number (during identity verification)
• Bank or mobile banking account details (for transactions)
• Chosen username and password

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time spent on the platform and list of pages visited
• Gaming activity and betting history
• Transaction timing and amount-related information

2.3 Cookies and Similar Technologies

Cookies are used on the hgzy website to improve the browsing experience and remember user preferences. You can accept or reject cookies by changing your browser settings, though some services may be limited as a result.

Collected information is used for the following specific purposes:

hgzy does not sell your personal information for commercial purposes. However, limited information may be shared in the following cases to support service operations:

4.1 Payment Service Providers

Transaction-related information required to process mobile banking services such as bKash, Nagad, Rocket, and Upay, as well as bank transfers, is shared with the relevant providers. This sharing is solely for completing transactions.

4.2 Technology and Infrastructure Partners

Information may be processed by trusted third parties under contract for cloud storage, server management, and technical support. All such parties operate in accordance with hgzy's privacy standards.

4.3 Legal Obligations

Information may be provided to relevant authorities if required to comply with applicable laws in Bangladesh or court orders. In such cases, hgzy will make every effort to notify the user in advance, where legally permitted.

4.4 Changes in Business Structure

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new authority. However, the new authority will also be required to maintain the same or higher privacy standards.

5.1 Retention Period

Information is retained for as long as the account is active and for as long as necessary after account closure to meet legal requirements. Transaction-related records are generally kept for an extended period.

5.2 Security Measures

hgzy follows the technical and procedural measures below to protect your information:

• Securing data transmission through SSL (Secure Socket Layer) encryption
• Storing sensitive information in encrypted form
• Two-factor authentication (OTP) to prevent unauthorised access to accounts
• Regular security audits and vulnerability assessments
• Restricting access to information to authorised staff only
• Automated monitoring systems to detect suspicious activity

5.3 Response to Data Breaches

If a data security breach occurs, hgzy will promptly notify the affected users and relevant authorities. Necessary steps will be taken immediately to minimise harm.

Every user of the hgzy platform has the following rights regarding their own information:

6.1 Right to Access

You may request to view your personal information stored at hgzy at any time. Our support team will fulfil this request via email.

6.2 Right to Correction

If there is any error in the stored information, you may apply for a correction. After verification, the information will be updated within a reasonable time.

6.3 Right to Deletion

Subject to legal obligations, you may request the deletion of your account and personal information. However, certain transaction and audit-related information must be retained for a specified period.

6.4 Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can stop this service by using the unsubscribe option in any message or by informing the support team. However, important account-related messages will continue to be sent.

Responsible Gaming page to learn more about how you can keep control of your own gaming account.

All services of hgzy are intended exclusively for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory during the registration process. If it becomes known that an account belongs to a person under 21, that account will be closed immediately and their information deleted.

If a parent or guardian suspects that a minor has registered on hgzy, they may contact our support team.

Although hgzy is primarily a Bangladesh-focused service, information may be processed or stored on servers in other countries due to technical infrastructure requirements. In such cases, appropriate security agreements are always ensured and the protection standards described in this policy are maintained.

When transferring data to third-party countries, a minimum-necessary-data policy is followed — meaning only the amount of information strictly required to carry out the service is shared.

hgzy reserves the right to review and update this Privacy Policy from time to time. If any significant changes are made:

1. The update date on this page will be changed.
2. Registered users will be notified via email or live chat.
3. Where necessary, fresh consent may be sought for the revised policy.

If you continue to use the platform after a policy change, you will be considered to have accepted the updated policy. Therefore, it is advisable to visit this page regularly.

For answers to any general questions about our services, you can visit the FAQ page.

If you have any questions, complaints, or information-related requests regarding the Privacy Policy, please contact hgzy's support team:

To learn more about hgzy's organisation and operations, visit the About Us page.